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Change my Maggi email help!

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I am ready and eager to use the brochure feature but I cannot get the email to change to my company email vs my personal email. I have changed in MagTAP and on my personal website… but the default here is my personal so I cannot use the brochure just yet — and I am eager to do so. Please help! Kelly @ sojellytravels@gmail.com

Posted by sojellytravels ·
6 comments

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Comments6

  • OutsideAgents

    Team•

    Feb 10, 2025

    Hi Kelly what is the email you are using for OA MagTAP as we cannot find sojellytravels@gmail.com in our systems. Thanks

    • Kelly Sams

      •

      Feb 10, 2025

      I signed up with OA using my personal email, kmsams16@gmail.com…. on Friday I put in a SOS ticket and Becky changed my MagTAP email to my business email, sojellytravels.@gmail.com. I would like Maggie to use my business email. Thank you! Kelly

      • OutsideAgents

        Team•

        Feb 11, 2025

        Thanks, Kelly. Let us figure out how this can work. Will get back to you asap.

      • OutsideAgents

        Team•

        Feb 11, 2025

        Hi Kelly can you sign in to Maggie with your current business/TAP email I.e sojellytravels@gmail.com. It will create a new account and things should work.

        Let us know if you need further help :)

        • Kelly Sams

          •

          Feb 11, 2025

          Thank you so much! Reloaded the extension and it is now my business email. Woo hoo! Thanks again! Kelly

  • OutsideAgents

    Team•

    Feb 10, 2025

    Hi Kelly,

    We are working with the OA team to get email ids in real-time from their backend i.e MAGtap. This should be resolved in a few days. We will get back asap.

    Apologies for the inconvenience.